You can make an appointment via the following ways:

Routine Appointments

For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.


Your pharmacy can advise you on minor illness without the need of an appointment.

Please speak to a pharmacist first.

The 35 conditions which can be treated at home with advice from the pharmacist include:

  • Back pain
  • Cold sores
  • Common cold
  • Conjunctivitis
  • Cradle cap (infants)
  • Dandruff
  • Diarrhoea (adults)
  • Dry eyes
  • Ear wax
  • Excessive sweating
  • Hay fever
  • Haemorrhoids
  • Headlice
  • Indigestion and heartburn
  • Infact colic
  • Infrequent constipation
  • Infrequent migraine
  • Insect bites and stings
  • Mild acne
  • Mild cystitis
  • Milk irritant dermatitis
  • Minor burns and scalds
  • Mouth ulcers
  • Nappy/heat rash
  • Neck pain
  • Oral thrush
  • Period pain
  • Ringworm/athlete’s foot
  • Sore throat
  • Sunburn
  • Teething/toothache
  • Threadworms
  • Travel sickness
  • Warts and Verrucae
  • Wrist pain

Use the NHS Find a Pharmacy tool.

Online Consultation

Our online consultation service will let you request advice, treatment, sick notes, GP letters, recent test results and more.

You can access the online consultations service between 08:00-18:30 Monday to Friday (excluding Bank Holidays) and you should receive a response within 48 working hours.

For out of hours assistance please call 111 for advice, or if you have a genuine medical emergency please call 999.

Call the Practice

Please note, you will be booked for a telephone triage first when calling the practice for an appointment.

The booking of an appointment is at GP’s discretion.

Urgent Appointments

If you are unwell and need to be seen the same day, please contact the practice.

You will be booked for a telephone triage first when calling the practice for an appointment. The booking of an appointment is at GP’s discretion.

One of our doctors will discuss your condition with you and advise accordingly. If appropriate, the GP will arrange an urgent appointment for the same day.

These appointments cannot be booked online. Please call our reception team during normal opening hours.

Extended Hours Appointments

We offer appointments to patients outside of opening times for those who are unable to attend during normal surgery hours.

Dr Hutchings offers appointments at the surgery on Mondays between 18:30-19:30.

Dr Hunter and Dr Hettiaratchi offer early morning telephone consultations between 07:30-08:00 Monday to Friday.

Please book into these extended hours clinics in the usual way.

Evening And Weekend Appointments At The Community Hub

If these appointments are more convenient, you may choose to attend the Community Hub at either:

  • St Mark’s Hospital, St Marks’s Road, Maidenhead, SL6 6DU
  • King Edward VII Hospital, St Leonard’s Road, Windsor, SL4 4DP

Patients who are registered at this practice can now book an appointment to see a GP or practice nurse on weekdays (after 18:30) or at the weekends (on Saturday and Sunday). Please note that these appointments will not be with your usual GP or practice nurse.

For any queries regarding your appointment, please contact the reception or Berkshire Primary Care Ltd on 03000 240 009.

The community hub is not a walk in service, and they are unable to take bookings directly from patients.

Cancelling An Appointment

Each appointment costs an average of £30, putting the total cost to the NHS at more than £216 million pounds on top of the disruption for staff and fellow patients that would pay for:

  • The annual salary of 2,325 full time GPs
  • 224, 640 cataract operations
  • 58,320 hip replacement operations
  • 216,000 drug treatment courses for Alzheimer’s
  • The annual salary of 8, 424 full time community nurses

If you fail to attend three consecutive appointments, you may be removed from the practice list and will have to find an alternative doctor.

If you are unable to keep an appointment, please let us know as soon as possible, this may enable someone else to be seen.

You can cancel your appointment in any of the following ways: